Santani Wellness: The World’s Greatest

Time, one of the world’s most widely known magazines, has named Santani Wellness Resort & Spa as one of The World’s 100 Greatest Places in its inaugural listing.  

Santani Wellness Resort & Spa is nestled in the hills outside of Kandy.

“It’s easy to find guides to famous attractions. But which new and newly relevant destinations are worth experiencing right now?” Time said, explaining the list.

Santani is the first purpose-built wellness resort offering luxury escapes in Sri Lanka. Since welcoming its first guests just over two years ago it has already received an impressive amount of international recognition. These include featuring in Condé Nast Traveler’s ‘Best New Hotels in the World 2017’, Tatler’s ‘Best Spas in the World’ and Vogue Australia’s ‘Best Health and Wellness Retreats in the World’.

Such a reputation can only be achieved with a strong team. Santani’s unique concept helped attract quality staff who viewed joining as an opportunity to showcase their individual talents and express themselves. This, in turn, means the hotel can provide exceptional quality service to guests.

“The top team is still there from day one, and the low turnover rate is key to success,” said Director of Operations Chamindra Goonewardene, speaking at a press conference. The company welcomes those with high potential, even without a background in the hospitality industry, and encourages international exposure for its staff through an outbound training programme. They currently have around 70 staff with 50% from the local area.

Located just over an hour’s drive outside Kandy, Santani occupies an enviable location with panoramic views of tea estates and mountains. It was designed following principals of architectural silence. In harmony with nature, the entire resort treads lightly on the landscape. The 20 chalets are deliberately minimalistic to relax the mind and facilitate meditation.

Hospitality Insider Issue 4